Enquiry and appointment
Contact us by phone or WhatsApp and state which test you need or the reason for your enquiry.
Bilbao / Bilbo
How the Bilbao laboratory works
A direct pathway with sample identification and traceability from reception to delivery of the report.
Askabide Bilbao
How it works in Bilbao
A direct pathway with sample identification and traceability from reception to delivery of the report.
Preparation and sample
The team confirms whether you need fasting, a specific time, a special sample or documentation.
Processing
Many routine determinations are processed at the centre; specialised tests are coordinated with partner laboratories.
Report by email
The result is usually sent to the confirmed email address once it has been reviewed and validated.
Pathways
Pathway
Processed at Askabide
Many routine determinations are analysed in the laboratory at the centre, subject to the active test menu, reagents, controls and availability.
Combined pathway
Askabide may collect and identify the sample and perform part of the process, while a specialist stage is completed by another unit.
Partner laboratory
Genetics, confirmations and selected techniques are referred with traceability and the required documentation.
Identification
Identity, request and the match between the person, sample and documentation are checked.
Traceability
The sample is recorded from reception through analysis, referral and report release.
Control
Instruments, reagents and controls must meet the criteria before a result is released.
Validation
Flags, internal consistency and any incidents are reviewed before the email is sent.
Bilbao / Bilbo
Ask about this test in Bilbao
Availability, sample type, preparation and turnaround time must be confirmed before attending.
Askabide Bilbao
Euskalduna kalea 10, 1.º A, 48008 Bilbao / Bilbo
We are at Euskalduna kalea 10, 1st floor A, 48008 Bilbao. The published general opening hours are Monday to Friday, 09:00–19:00; please confirm the specific sample collection time.
ReportBy email after review and validation